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thoughts about customers, data, analytics and constructionist learning

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Prototyping new training cards for Google Analytics

Last year I created some training cards around customer interviewing using the Jobs to be Done framework.  They have been quite popular and I’ve had lots of positive feedback.  People seem to like the tangibility of physical cards and the Read more…

By Jonathan Briggs, 7 years27/01/2016 ago
Learning

Analytics has changed: go back and check that you’ve fully installed GA 

I’ve been reviewing GA for new clients again in the past few weeks and one thing seems clear, most of them are not taking full advantage of what analytics offers. In this post I want to start a checklist and Read more…

By Jonathan Briggs, 7 years ago
Learning

We need a vocabulary of patterns for Command Centre Dashboards

Our justnow.io real-time dashboard project is one of many that aims to provide marketers and ecoommerce decision makers with information that helps them understand the impact of their decisions. We’ve particularly seen growth in social listening tools that present tweets, Read more…

By Jonathan Briggs, 7 years ago

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