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thoughts about customers, data, analytics and constructionist learning

Unique Human
Learning

Reimagining digital business transformation in a world of AI

I have taught digital transformation and helped companies with transformation projects for many years, The model I use is strongly built around two human aspects: customer needs and experiences, and organisational culture.  We cannot build or redesign a company without Read more…

By Jonathan Briggs, 4 months29/01/2025 ago
An Isometric diagram of a courtroom (from Dall-E)
Learning

Silence in court (except in the cafe): a spatial view of prompt engineering

When ChatGPT was released, people wanted to find ways to control the quality of responses LLMs generated. We soon realised that changing the prompt changes the output. Prompt engineering was born and a multitude of tools, cheatsheets and masterclasses were Read more…

By Jonathan Briggs, 6 months07/11/2024 ago
Alien Worlds
insights Learning

How do we stay human while harnessing the power of AI?

When faced with solving problems, leaders will increasingly turn to AI to look for inspiration, advice and support. Large language models such as ChatGPT and Claude provide an amazing sounding board for ideas and can generate useful suggestions that might Read more…

By Jonathan Briggs, 7 months21/10/2024 ago
A crime scene generated by AI from a human description
Learning

Attention and a good Detective Metaphor are all you need

You are called to the scene of a possible burglary. An empty gun cartridge lies on the floor next to the overturned wastepaper basket (which was full of torn documents).  There has clearly been a struggle as the floor is Read more…

By Jonathan Briggs, 7 months15/10/2024 ago
Sign: Do not climb on the androids
insights what we do

A model AI workshop for Leadership Teams

I have been asked many times to share course designs and I’m usually only too happy to do that. Of course every time I run a programme I update it (tailoring it to the specific audience and setting) but their Read more…

By Jonathan Briggs, 8 months03/10/2024 ago
Good Stories Never End
Learning

“Mork and Mindy” discuss my forthcoming book Transformation Mindsets

I have spent the last few months teaching and writing, and my book about Transformation Mindsets is almost ready for show time. It has been a labour of human love, capturing some of lessons from the almost thirty years of Read more…

By Jonathan Briggs, 8 months25/09/2024 ago
The Power of Play at OCBC Learning Hub
Learning

Why play is so important to our future

Yesterday OCBC Learning Hub assembled a very diverse group of people from across Singapore and the region to discuss, not banking or finance but Play.  This was the second in an occasional series called Red Yarn that draws connections and Read more…

By Jonathan Briggs, 1 year04/05/2024 ago
A 3D representation of part of Singapore
insights

Exploring future strategy with Wardley Maps

The map may not be the territory but a map, model or picture of a problem, a situation or a system is a great way to start solving  or understanding it, especially in groups. I am always on the lookout Read more…

By Jonathan Briggs, 1 year14/02/2024 ago
House Rules for Transformation
insights Learning

Transforming organisational culture towards the futures we choose in 2024

We’re almost at the end of January and I’ve already had a rewarding month delivering an updated Digital Marketing module at Nanyang Business School, launching my new Digital Business Transformation module for the MBA at NUS, exploring brand data for Read more…

By Jonathan Briggs, 1 year27/01/2024 ago
insights Learning

Steps to the future

I have spent most of the last couple of years shaking off the past (the bad vibes of Covid, lockdown and Hyper Island) and steering a course towards the future. This has involved huge amounts of reading (both fact and Read more…

By Jonathan Briggs, 2 years09/10/2023 ago

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Recent Posts
  • Reimagining digital business transformation in a world of AI
  • Silence in court (except in the cafe): a spatial view of prompt engineering
  • How do we stay human while harnessing the power of AI?
  • Attention and a good Detective Metaphor are all you need
  • A model AI workshop for Leadership Teams
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