Yesterday I was invited to the launch of Linde Gas’s Asia Digitisation Hub here in Singapore . Before this week, my knowledge of industrial gases was probably limited to the fizz in a bottle of San Pellegrino and their needs to digitise their company would have been a bit of Read more
At the end of 2017 I was involved with one of the most interesting learning projects I have ever designed and run. As part of Hyper Island in Singapore we were working for Axiata, a telco client based in Malaysia but with businesses across South East Asia. The challenge was Read more
A few years ago I invented a game, a bit like Charades, based on IMDB’s wonderful Parent’s Guides. I’m sure I’m not the only person who has invented it but I cannot find any other rules online. I call it Mild Peril and it is perfect for car journeys. I Read more
We’re pleased to announce that a German translation of our JTBD cards is now available from us. They have been translated by Eckhart Boehme from Mainz, Germany and we’re grateful for all the hard work he has put in. They look and feel just as good in German as they Read more
Google Trends is great if you want to see whether your brand is doing better than your main competitor and to see how interest in your products, brands or “digital reason to be” varies over time. It becomes a little harder to use when you are conducting a full industry Read more
Every company online needs a reason to be found via search that goes beyond the brand name. Without one, your brand and perhaps your product names become the only search terms that you are likely to dominate and that means missing out on traffic, discoverability and customers. Google Analytics provides Read more
They say that if you put a frog in water and bring it to the boil the frog will die but if you drop a frog into boiling water it will jump out. Are we the frog in digital water that just keeps getting warmer? The iPhone is our ID Read more
I used the screens in my local McDonalds recently to customise a crispy chicken burger. It gave me the choice of adding additional toppings or not. After a few minutes I decided to go with their regular suggestion. I loved the idea of the control but did not actually need Read more
I was in San Francisco and Silicon Valley last week working with a French Business School. As part of the week we had behind-the-scenes meetings with representatives from Orange, Slack, Twitter, Google and IBM as well as a number of incubators, hacker spaces and “garages”. A big thanks to everyone Read more
With three days to go before the UK decides whether to stay in or leave the European Union I have been surprised that the role of digital in our lives has not figured more highly in the debate. Instead we have largely digitally clueless men (and mainly rather similar men) Read more