When faced with solving problems, leaders will increasingly turn to AI to look for inspiration, advice and support. Large language models such as ChatGPT and Claude provide an amazing sounding board for ideas and can generate useful suggestions that might trigger solutions. But how do we balance the role for Read more…
I have been asked many times to share course designs and I’m usually only too happy to do that. Of course every time I run a programme I update it (tailoring it to the specific audience and setting) but their are always some common elements: hands-on exploration, making things, deep Read more…
The map may not be the territory but a map, model or picture of a problem, a situation or a system is a great way to start solving or understanding it, especially in groups. I am always on the lookout for new ways to visualise complex problems and last month Read more…
We’re almost at the end of January and I’ve already had a rewarding month delivering an updated Digital Marketing module at Nanyang Business School, launching my new Digital Business Transformation module for the MBA at NUS, exploring brand data for a large bank, and running an intensive 2-day team & Read more…
I have spent most of the last couple of years shaking off the past (the bad vibes of Covid, lockdown and Hyper Island) and steering a course towards the future. This has involved huge amounts of reading (both fact and fiction), listening to new podcasts and long thoughtful walks, but Read more…
I am currently working for a digital transformation client who are very focussed on what they are doing right now. This is perfectly appropriate given market conditions (challenging) and the genuine strength of their business (very good) but it comes with huge risks; what if customers switch to a competitor, Read more…
I spend my time helping companies prepare for change. This involves developing leaders and teams to be more digital, to sense the technology world, make prototypes, become more agile and more questioning. It involves new ways of working and new forms of leadership. In March 2023 it also means discussing Read more…
Data storytelling is complex. The data has been collected, wrangled, analysed and visualised. Data scientists have worked hard and produced a visualisation that shouts powerful insights. But business leaders don’t see the same picture and the effort is wasted. They want to ask subsidiary questions, explore alternatives and stress test Read more…
It’s customary at this time of year to make predictions about what’s ahead especially if you are in tech. 2022 was a very odd year for me personally as I left a role I had loved for over a quarter of a century and rebuilt my life as a freelancer. Read more…
“There are three principal means of acquiring knowledge…observation of nature, reflection, and experimentation. Observation collects facts; reflection combines them; experimentation verifies the result of that combination.” Denis Diderot The French philosopher Diderot would have been helpful in guiding many companies towards becoming learning organisations: observe what is going on, reflect Read more…